We respect your privacy and make it easy to delete your data associated with Gradcut.

How to request deletion

• Email: Send a message to support@gradcut.com  with the subject “Data Deletion Request”.
  Include:

  • Your full name

  • The email/phone used on Gradcut

  • Any relevant order/receipt ID(s)

  • If you can’t access your email, tell us another way to verify your identity (e.g., last order details).

What we delete

• Account profile (name, email, login identifiers)

• Purchase history and share settings

• OAuth tokens used to connect social accounts

• Support messages attached to your account

What we may retain

Some information must be kept for legal, security, or accounting reasons (e.g., invoices, fraud-prevention logs). These are stored only as long as required by law and then securely purged. Backups roll off automatically within ~30 days.

Social accounts (TikTok, Instagram, Facebook, X, LinkedIn)

If you connected a social account, please also revoke Gradcut’s access in that platform’s settings. Content already posted to those platforms must be removed within those platforms.

Timing

We acknowledge requests within 7 days and complete approved deletions within 30 days (often sooner).

Questions

Email support@gradcut.com and we’ll help.
See our full Privacy Policy: https://www.gradcut.com/privacy-policy.